A great Webinar for newer examiners and a wonderful refresher for old pros, this Webinar visits the steps needed at the claims desk (including everything from receiving the file up through the time of the MSC) so as to assist their DA to be successful at trial. We will discuss all of the documentation, investigation, statements and info needed from claims and why. We will show what a Pre Trial Statement Conference form is, how we fill it out and how it ties into the info requested from claims. This Webinar seeks to put a case into perspective for the examiner to understand why info is requested, thus assisting to create a “team effort” that helps lead to a winning file.