Duane Matsunaga is presently the Director of Marketing / Audits for Bradford & Barthel. He joined the firm in 2006 as the Director of Marketing and has expanded responsibilities that now range from marketing, client presentations, claims education, evaluation of statistical metrics, and internal/client audits. He began his insurance career in 1979 as a claims adjuster for Liberty Mutual Insurance Company and remained in claims for nearly 27 years. He has held multiple management positions for both insurance carriers and Third Party Administrators.
A major contribution since joining the firm was the creation of a litigation audit program which is used to evaluate the effectiveness of attorneys and to measure compliance with both client and internal litigation guidelines. The Audits are based on insurance industries best practices and its primary focus is to align the firms legal approach to best match client targets.
He graduated from California State University, Fresno with a Bachelor’s degree in criminology. He has his Self-Insured Certificate from the State of California and came to Bradford & Barthel with nearly 30 years of WC/Liability claims experience.
He and his wife Joan are the parents of two beautiful married daughters and six adorable grandchildren.